What are Sortly ID's and why are they important?


What are Sortly ID's?

Sortly ID's are unique identifiers automatically assigned to all items within the Sortly ecosystem.

They are similar to SKU's numbers and help our system accurately track identical items across different folders.

They will be displayed in several spots across on the web and mobile app. You will also have the option to hide them if desired.



How will Sortly ID's affect you?

The only area impacted by Sortly ID's is the item "moving" experience.

Sortly ID's have enabled us to provide you with an upgraded move experience called "SMART MOVE" which will significantly reduce manual errors and duplication when moving items between folders.

You don't need to choose "keep separate" or "merge" items anymore. The system will automatically detect and merge similar items together but if it notices a difference in any item details it will intelligently keep those item separate (while retaining the Sortly ID). 

It will also allow you to "leave the item in your folder with 0 quantity" if you are moving out all your items.




What are the benefits of Sortly ID's?

Sortly ID's enable us to make your experience of managing and searching for items a lot more intuitive and seamless.

It will also allow us to give you more accurate activity history as well as better search, filter and sort results. (You will see these improvements and benefits reflected across the system over the next few months).

Sortly ID's also lays the foundation to make integrations with external systems possible. 


How to hide Sortly ID's?

Please view the screenshots below to see how to hide Sortly ID's on your desktop or mobile apps.

On Desktop


On Mobile



If you have any questions or issues regarding Sortly ID's please reach out to our support team immediately at support@sortly.com




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