In the event that you need to update your password, Sortly makes it very easy to accomplish this. Follow the steps below to update your password through your Sortly backend:
- Log in to your Sortly dashboard through app.sortly.com
- Once in the dashboard click on the settings panel seen here:
- Once on the settings tab, click on the tab that says 'User Profile' (https://app.sortly.com/user-profile)
- Once in the User profile section, go down to the button at the very bottom of the page. You should see a button called: 'CHANGE OR RESET PASSWORD'
- Click on that button and you will see a pop-up window show:
- Here you can use your current password and fill out the below fields to confirm a new password.
- If you do not remember your current password, you can click on the 'Reset It' button and you will get an email.
- The email will look like this:
- Click on the 'Change My Password' text and you should be redirected to a password reset screen:
- Once you have made your password, hit the 'reset password' button and you will be good to go.
- Your password is now updated. You will need to login through both the web and mobile with your new credentials.