Sortly Ultra, Premium, and Enterprise plan users can take advantage of connecting handheld/Bluetooth scanners for use with the Sortly mobile app. Please continue reading for information on utilizing this feature and best practices.
Setup
Please ensure your scanner is properly connected and working accurately with your device prior to scanning. Follow the instructions provided by your scanner manufacturer to connect the scanner to your device.
Sortly works with a variety of Bluetooth scanners. Here is one of the scanners that comes highly recommended by many of our users.
Quick Actions
In order to use the handheld scanner to perform actions, you must first connect the scanner to your mobile device using the Sortly Mobile app.
- Follow the instructions provided by your scanner manufacturer to connect the scanner to your mobile device.
- From the Items tab, click the scanner icon at the top right
- Choose your Quick Action
- Click the Gear icon in the top left and enable Bluetooth scanning
- Scan your item's code to perform the Quick Action
Searching for items
Mobile
- Follow the instructions provided by your scanner manufacturer to connect the scanner to your device.
- Once connected, tap on the search section in the bottom navigation
- Then, click on the scanner icon in the bottom right
- Tap the gear icon in the top left
- Enable Bluetooth scanning setting
- Now, scan the code using your handheld scanner to search for any item in your Sortly inventory.
- Note: You can also tap on the search bar to perform a search. To do so, first, tap on the search bar to activate the search function and then use the scanner to perform a search.
Web
- Follow the instructions provided by your scanner manufacturer to connect the scanner to your device.
- Once connected, tap on the scanner icon in the Search bar at the top of the screen
- Scanning mode will be enabled. Click Close Scanning Mode on the right to cancel the scanning mode
Connecting Barcodes / QR Codes
Mobile
- Follow the instructions provided by your scanner manufacturer to connect the scanner to your device.
- Choose the item you would like to add the code to
- From the edit screen, click on Link QR / Barcode
- Tap the gear icon in the top left
- Enable Bluetooth scanning setting
- Now, scan the code using your handheld scanner to link the code to the item
Web
- Follow the instructions provided by your scanner manufacturer to connect the scanner to your device.
- Click on the Item
- Tap Edit
- Scroll down and click on Link QR / Barcode
- Scanning mode will be enabled
- Scan the code with your handheld scanner
FAQ
How can I ensure that my scanner is set to US Keyboard mode and configured properly to work with Sortly?
You will need to ensure that your scanner is set to US Keyboard mode. Each scanner will have a manual that contains special barcodes that configure the scanner. You will want to look for the one that sets the keyboard emulation to "US Keyboard" or "US ASCII". You will then want to scan that code to set it on your reader, allowing it to work with Sortly.
Can I use a scanner that is labeled 1D?
If you are scanning QR codes, please ensure you are using a 2D scanner. 1D scanners typically only read barcodes.
Why does my keyboard disappear when I'm using the handheld scanner?
The Bluetooth scanner will (by default) replace your keyboard when you enable Bluetooth scanning.
To bring back the keyboard, you must perform an action on your handheld scanner to activate the keyboard (for most scanners, it is a double tap or multi-tap on the scan trigger). Please check the instructions provided by your scanner manufacturer to see how it works on your scanner.
Why does my scanner's scan function switch to the camera instead of using the built-in infrared scanner?
Smart Scanners will not have the option to use the device's built-in scanner. When scanning, it will default to the mobile app's scanner, which uses the device's camera. Therefore, you will need to ensure that your smart scanner has a built-in camera.
I've enabled Bluetooth Scanning; why is the scanner not working?
Enabling Bluetooth scanning on the Sortly Mobile app does not assist/enable in connecting your scanner to your device. It will only allow you to perform searches/actions once the scanner is connected.
How do I disable Bluetooth Scanning on my Mobile device?
Bluetooth scanning will remain enabled across the app until you have explicitly disabled it. You can disable it by clicking the gear icon and toggling 'Enable Bluetooth scanning' off.