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Custom Fields Overview

Keep track of the extra details your business relies on, like brand, model number, or serial number, so they live right on the item instead of in a separate spreadsheet. This article walks you through how custom fields work, the difference between catalog and stock fields, how many fields each plan includes, the field types you can use, and how to create and delete a field.

Free
Advanced
Ultra
Premium
Enterprise

How custom fields work

Every item in Sortly comes with standard details like its name and quantity. Custom fields let you add your own, so you can record the information your team actually looks for.

You set up custom fields once, in Setup > Custom Fields. Each field you create shows up on every item, so you don't need to attach it item by item. Then you fill in the values that apply to each one.

Every custom field is either a catalog field or a stock field. Which one you pick decides where the value is saved, so it's worth knowing the difference before you create your first field.


Catalog fields and stock fields

A catalog field describes the item itself, and a stock field describes each stock entry of that item. On the Custom Fields page, they're on separate tabs: Catalog fields and Stock fields.

Setup > Custom Fields page with the Catalog fields and Stock fields tabs and the New field button

Catalog fields

A catalog field has one value that's shared across every stock entry of the item. If you change it, it changes everywhere the item is stocked.

For example, an air conditioner's Brand and SEER Rating are the same whether the unit is in your warehouse or on a truck. Set them once on the item, and every location shows the same value.

Stock fields

A stock field is captured on each stock entry, and every entry keeps its own value.

For example, two units of the same air conditioner each have their own Serial Number, and stock you bought from different suppliers can have a different Vendor. A stock field lets you record each one separately.

💡 Not sure which to choose? Ask yourself whether the detail could be different for two units of the same item. If it could, make it a stock field. If it's always the same, make it a catalog field.

Who can manage custom fields

Creating, editing, and deleting custom fields is part of setting up your account, so it's limited to people who are allowed to manage custom fields. Anyone who can edit items can fill in and change the values on those items.

To see what each role can do, read What Each Team Role Can Do.


How many custom fields you can create

The number of custom fields you can create depends on your plan. The limit counts catalog fields and stock fields together, not separately.

Plan
Custom fields
Free
1
Advanced
5
Ultra
10
Premium
20
Enterprise
Unlimited

For example, on the Advanced plan you could create 3 catalog fields and 2 stock fields. That uses all 5 of your custom fields.

Once you reach your limit, Sortly offers you an upgrade to the next plan when you try to create another field. Deleting a field you no longer need also frees up a spot.


Field types

Each custom field has a type, which decides what kind of information it holds. Catalog fields and stock fields use the same types, and every plan includes all of them.

Field type
What it holds
Small Text Box
Short, single-line text, up to 190 characters, such as a brand or model number
Large Text Box
Longer text, up to 4,000 characters, such as installation notes
Round Number
Whole numbers, such as a SEER rating
Decimal Number
Numbers with decimals, such as a weight or a measurement
Checkbox
A yes or no answer, such as whether an item is a hazardous material
Dropdown
One choice from a list of options you set up, such as equipment type
Date
A single calendar date, such as an expiry or warranty date
Web Link
A link to a web page, such as a spec sheet
Email
An email address, such as a supplier contact

Create a custom field

1
In the left menu, select Setup, then Custom Fields.
2
Select New field.
3
Under Applies to, choose Catalog or Stock.
4
Under Field type, choose the type of information the field holds.
5
Enter a Field name. The Preview on the right shows how the field will look.
Create custom field window with Stock selected, Date chosen as the field type, Expiry Date entered as the field name, and the Preview panel
6
Select Create field.

Your new field appears on the Catalog fields or Stock fields tab, and it's now available on every item.


Where custom field values appear

Once you've created a field, you fill in its values on your items.

Catalog fields

Catalog fields appear in the Item fields section when you open an item in the Catalog. A field without a value shows a dash. To fill one in, select Edit.

Catalog item panel with the Item fields section showing Brand, Size, Installation Notes, Spec Sheet, and Supplier Contact Email

Stock fields

Stock fields appear in the Stock fields section of each stock entry's Stock details. Because every stock entry keeps its own values, you fill them in for each one. To change them, select Edit details.

Stock details for an item, with the Stock fields section showing Vendor, Storage Notes, Warranty Registered, Vendor Part #, and Inspected on Arrival

Delete a custom field

If you no longer need a field, you can delete it from Setup > Custom Fields.

1
On the Custom Fields page, open the Catalog fields or Stock fields tab.
2
Select the three-dot menu at the end of the field's row, then choose Delete.
Three-dot menu on the Brand field row showing the Edit and Delete options
3
In the Delete this field? window, select Delete field.
Delete this field? confirmation window for the Brand field

To change a field instead, choose Edit from the same menu.

🗑️ Deleting a custom field permanently removes it and its values from every item and stock entry. This can't be undone. If you only want to clear a value on one item, edit the item instead.

Custom fields on mobile

Away from your desk? You can see and add stock fields from the Sortly mobile app. Catalog fields are managed on the web.

1
Tap Menu, then Custom Fields.
Mobile app Menu showing the Custom Fields option
2
Your stock fields are listed under Added fields. To add one, tap the + button.
Mobile Custom Fields page listing added stock fields like Vendor, Serial Number, and Condition
3
Choose one of the Suggested fields, such as Expiry Date, or pick a field type under Create your own.
Mobile Add Field screen with suggested fields and field types to create your own

Frequently Asked Questions

Do catalog fields and stock fields have separate limits?
No. Your plan's limit covers all of your custom fields together. On the Advanced plan, for example, you could have 3 catalog fields and 2 stock fields, for a total of 5.
What happens when I reach my plan's custom field limit?
You can keep using and editing the fields you already have, but you can't create a new one. When you select New field, Sortly offers you an upgrade to the next plan. You can also delete a field you no longer need, which frees up a spot.
Do I need to add a custom field to each item?
No. When you create a custom field, it's available on every item right away. You only fill in the values that matter for each item.
Can a catalog field have a different value at each location?
No. A catalog field has one value per item, and that value is the same at every location. If you need a value that changes from one stock entry to the next, such as a serial number or lot number, use a stock field instead.
If I clear a value on an item, is the field deleted?
No. Clearing a value only empties it on that item. The field itself stays in Setup and is still available on every item.
What happens to existing values when I delete a custom field?
Deleting a custom field removes the field and every value saved in it, across all of your items. Sortly asks you to confirm first.