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Delete Items and Stock

Delete an item to remove it from your catalog entirely, or delete stock to remove an item's quantity from one location while the item stays in your catalog.

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Delete an Item from Your Catalog

⚠️ Deleting an item is permanent and can't be undone. Sortly shows a warning message before you delete the item. Be sure to confirm you're deleting the correct item.
1
Select Inventory in the left menu.
2
At the bottom of the locations panel, select Catalog.
3
Select the item you want to delete. The item details open on the right.
4
Select the three dots menu at the top of the item details, next to Edit.
5
Select Delete item.
6
Confirm the deletion when prompted.
Deleting an item from the Catalog: select Catalog, select the item, open the three dots menu, and select Delete item
⚠️ If your role does not show Delete item, ask an Owner or Admin to check your role permissions.
💡 If you only want to remove an item's stock from a location, see Delete Stock from an Item.

Delete Stock from an Item

Deleting stock removes the item's quantity from one location. The item stays in your catalog.

1
Select Inventory in the left menu.
2
Select the location that holds the item.
3
Under Items, hover over the item card and select the three dots menu.
4
Select Delete stock.
5
Review the item, location, and quantity, then confirm the deletion.
Deleting stock from an item card: open the location, open the three dots menu on the item card, and select Delete stock
⚠️ Stock that is assigned to a job cannot be deleted. Sortly shows a warning that explains why. If any units are on open purchase orders, Sortly also warns you before you delete.

Delete Stock from an Item on Mobile

You can also delete stock from the Sortly mobile app. Deleting stock removes the item's quantity from one location. The item stays in your catalog.

1
Open the location that holds the item.
2
Select the three dots menu next to the item.
3
Select Delete.
The mobile item menu with Update Quantity, Move, History, Transactions, Details, and Delete options
4
In the Delete stock window, you can select a reason and add notes. Both are optional.
5
Select the checkmark to confirm the deletion.
The Delete stock window on mobile with the item, location, quantity in stock, and optional reason and notes

Frequently Asked Questions

What is the difference between deleting an item and deleting stock?
Deleting an item removes it from your catalog entirely. Deleting stock removes the item's quantity from one location, and the item stays in your catalog.
Can I restore an item after I delete it?
No. Once an item is deleted, it cannot be recovered or restored. Sortly shows a warning before you delete an item, so confirm you are deleting the right item first.
What happens if I delete an item that is on a job?
The item stays on the job as a disabled row, and the quantity already used is kept as the record. Its required quantity is cleared, so it no longer counts as short. This applies to every job that has the item, including completed jobs.
Will I be warned before I delete an item that is on an open job?
Yes. Sortly shows a heads-up message before you delete the item. When you confirm, the reserved units are released from those jobs and the item is deleted.