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Import Inventory Through Sortly Assistant

Save time by letting Sortly Assistant read your spreadsheet, match your columns to Sortly fields, and flag anything that needs fixing, so you don't have to reformat your file first. This article walks you through choosing a spreadsheet, reviewing the field mapping, fixing errors, and importing your items.

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How importing with Sortly Assistant works

Already track your inventory in a spreadsheet? You can bring it into Sortly as it is. Sortly Assistant reads your file, matches your columns to Sortly fields, and checks your data for problems before anything is imported.

Here is what it does with your file:

  • Matches your column headers to Sortly fields, such as Item Name, Quantity, and Price.
  • Creates a custom field for any column that does not match an existing Sortly field.
  • Finds rows with errors and suggests a fix for each one. Nothing changes until you review and apply the fixes.

You review every step before you import. Importing with Sortly Assistant is available on the web app.


Choose how to start

You can start an import from three places. All three lead to the same process: you upload your spreadsheet, then work with Sortly Assistant to review and edit it.

From the welcome screen

Just getting started with a spreadsheet of items? Begin from the welcome screen.

1
On the welcome screen, find I have a file or photos and select Bring items.
Welcome screen with the I have a file or photos option
2
When Sortly Assistant asks which you prefer, select Use a spreadsheet.
Options for a spreadsheet, a template, or photos of your items
💡 Don't have a spreadsheet yet? Select Download template to get a file with the columns Sortly uses, fill in your items, then upload it. Have photos instead? Select Use photos.

From Setup

Past the welcome screen and ready to import more items? You can start from Setup at any time.

1
Select Setup in the left menu, then select Import inventory.
Setup menu with Import inventory selected
2
In the Import items window, select Upload a file.
Import items window with Upload a file selected

From Sortly Assistant

Prefer to just ask? Tell Sortly Assistant what you want to do.

1
Select Sortly Assistant in the left menu.
Left menu with Sortly Assistant highlighted
2
Type a request such as "help me import my inventory" and send it.
Sortly Assistant panel with a request to import inventory

Upload your file

Once you choose to upload a file, the same screen opens however you got there.

1
Upload your Excel or CSV file.
2
Use the Import items to menu to choose where the items go.
3
Wait while Sortly Assistant maps your data. This may take a moment, so keep the window open.
Bring your inventory into Sortly screen while a file is uploading

Review the file summary

After Sortly Assistant reads your file, it shows a summary of what it found and what it changed. In the example below, the file has 225 rows.

File ready to import summary

The summary can include:

Items ready to import
The number of rows Sortly Assistant can import.
New custom fields
Columns that did not match a Sortly field, which Sortly Assistant created as custom fields. You can review and adjust them in the next step.
Items autocorrected
Rows where Sortly Assistant fixed a value. You see exactly what changed before anything imports.
Columns skipped
Columns left out because of custom field limits. You can upgrade, or map these columns to existing fields in the next step.

Select Review before importing to check the changes. Select Import now without reviewing to import right away.

⚠️ Sortly Assistant made changes to your file, so reviewing them before you import is recommended.

Review your field mapping

The Map Fields step shows how each column in your file lines up with a Sortly field. Each row shows the Sortly field, the column it is mapped to, a sample of your data, and its status.

1
Look through the Sortly Field list. Each field shows a Mapped status when it has a matching column.
Bulk Import Map Fields step
2
To change a match, open the dropdown in the Map to Column Header column and choose a different column.
3
Scroll to Custom Field to see the fields Sortly Assistant created. Each one is marked Created with Sortly Assistant. Select the pencil icon to edit it.
4
To add a field yourself, select Add Custom Field.
5
When the mapping looks right, select Next.

The screen also shows how many custom fields you have used, such as 3 of 20.


Fix errors with Sortly Assistant

The Preview Data step shows your items in a table before you import. Rows with errors will not be imported until they are fixed.

Preview Data step showing all rows ready to import

If some rows have errors, the page shows how many are ready and how many have errors. Cells with a problem are highlighted in red.

1
Select Only show errors to show only the rows that need attention.
Only show errors filter with highlighted cells
2
Fix a value yourself by selecting a cell and typing a new value.
Preview Data table with six rows that have errors
3
Or select Fix errors with Sortly Assistant to have it suggest fixes for you.
Fix errors with Sortly Assistant button
4
In the Review & Apply Fixes panel, open a row to see what Sortly Assistant changed. Edit the suggested value if you want something different, or remove a fix you do not want.
Review and Apply Fixes panel
5
Select Apply All Fixes.

For example, if a Unit cell contains piece, Sortly Assistant might suggest ea. You can keep that suggestion or type your own before you apply it.


Import your items

Once your rows are ready, you can bring everything into Sortly.

1
Check that the count at the top of the page shows your items as ready to import.
2
Select Import.
3
When the import finishes, the Import Items step shows how many items were imported and where they went.
Import Complete screen showing the number of items imported

Select View Imported Items to see your new items, or Exit Bulk Import to leave.


Frequently Asked Questions

What file types can I upload?
You can upload Excel (XLSX) and CSV files.
Does Sortly Assistant change my data without asking?
No. Sortly Assistant suggests fixes and shows you what it changed. You can edit or remove any fix before you apply it.
What happens to rows with errors?
Rows with errors are not imported. Fix them in the Preview Data step first, either on your own or with Sortly Assistant.
What if my column names don't match Sortly's?
You do not need to rename them. Sortly Assistant matches your columns to Sortly fields, and you can change any match in the Map Fields step.
Why were some of my columns skipped?
Custom fields have a limit. If your file has more columns than you can add as custom fields, the extra columns are skipped. You can upgrade, or map them to existing fields in the Map Fields step.