1. Sortly Help Center
  2. Customizing Account
  3. Alerts & Reminders

Manage Alerts

Manage Alerts gives you a centralized hub to view, edit, filter, and control who receives your quantity and date-based alerts, all from one page.

Viewing Alerts in the Manage Alerts Tab

  1. 1Navigate to Settings > Manage Alerts
  2. 2You'll see an overview of all your alerts, including item, type, criteria, trigger status, and SID
  3. 3Click the Filter icon or the headers at the top of each column to filter by Item Name, Alert Type, Sortly ID (SID), Last Triggered, Last Created, or Trigger Count. You can also choose Quantity Alerts, Date Alerts, or both. Check Never Triggered to see alerts that haven't triggered yet.
  4. 4To see alerts triggered within a certain timeframe, select the Date Filter

Editing Alerts

Change Alert Recipients

To change who receives the alerts:

  1. 1Click the checkbox next to the item(s) you want to edit
  2. 2Click Edit Alerts
  3. 3Check or uncheck the recipients that should be alerted, and manually add specific users if desired
  4. 4Click Confirm

⚠️ Bulk edits apply the same recipients and criteria to every selected item. Only select items that already share the same alert criteria (like Min Level or Date) before editing in bulk.

Adjust Alert Criteria

To change an alert's criteria:

  1. 1Click the checkbox next to the item(s) you want to edit
  2. 2Click Edit Alerts
  3. 3Update the alert criteria
  4. 4Click Confirm

For Quantity Alerts:

For Date Alerts:

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