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Quantity Alerts

Stay on top of your stock by setting quantity alerts that notify you or your team when an item reaches a level you choose, like a low stock warning. Set them on a single item or on many at once, on web or mobile, and decide exactly who gets notified. This article walks you through the difference between individual and bulk alerts and how to set each one on web and mobile.

Advanced
Ultra
Premium
Enterprise

Individual vs. bulk alerts

Not sure whether to set an individual or bulk alert? Here is the difference.

Individual alert
Bulk alert
Applies to
One item at a time
Multiple items at once (items only, not folders)
Where to set it on web
The item page or the items list
The items page or Advanced Search, using the bulk actions bar
Where to set it on mobile
The three-dot menu next to the item
Hold down an item, then use the three-dot menu

Set a quantity alert on web

Need to set an alert for one item? You can do it from the item page or straight from the items list.

1
Open the item and select the bell icon next to Min Level.
Item page with the bell icon next to the Min Level field

Prefer to start from the items list? Hover over the item and select the bell icon (Set alerts).

Bell icon on an item in the items list with the Set alerts tooltip
2
In Set Quantity Alert, under Alert me when Quantity is, open the dropdown and choose a condition: At OR Below Min Level, Greater than, Greater than OR Equal, Less than, or Less than OR Equal.
Condition dropdown in the Set Quantity Alert window
3
Enter the number in the field next to it. For example, choose At OR Below Min Level and enter 5 to be alerted when the quantity is 5 or fewer.
Set Quantity Alert window with an empty Min Level field
4
Under This alert will be sent to, select who should be alerted: Self, Warehouses, Owners, Admins, or Team Members. To choose specific people, select the plus sign in Select People Manually.
Choosing who the alert is sent to
5
Select Update.
⚠️ You can't send alerts to someone who isn't a user in your Sortly account.

Set bulk alerts on web

Need to set alerts for a group of items at once? Do it from either the items page or Advanced Search. Both work the same way.

1
Select the box at the top left of each item you want to include.
Items selected with the bulk actions bar showing
2
Select the three-dot menu at the right end of the bulk actions bar, then select Set Alert.
Set Alert in the bulk actions menu
3
In Bulk Set Alerts, select Quantity, then select Next.
Choosing Quantity as the field for the bulk alert
⚠️ If a field isn't filled in on some of the selected items, those items aren't eligible for the bulk alert. Fill in that field first, then set the alert.
4
Under Alert me when Quantity is, choose a condition and enter the number. Under This alert will be sent to, select who should be notified.
Bulk alert window with the Less than condition and a quantity of 4
5
Select Confirm.
⚠️ Choosing At OR Below Min Level overwrites the min level on every item you selected.
Bulk alert window with At OR Below Min Level and a min level of 3

Once alerts are set, items with an active alert show a small bell icon. Hover over it to see the alert's details or edit it.

Hovering over the bell icon on an item to see the alert details

Set a quantity alert on mobile

Need to set an alert while you are on the move? You can do it from the item list in the Sortly app.

1
Tap the three-dot menu to the right of the item.
Item list with the three-dot menu highlighted on an item
2
Tap Set Alert.
Item menu with Set Alert highlighted
3
Under ALERT ME WHEN QUANTITY IS, choose a condition and enter the number. Under SEND ALERT TO, tap who should be alerted: Self, Owners, Admins, Members, or Warehouse. Or choose people under Select people manually.
4
Tap Set Alert.
Set Quantity Alert screen on mobile

To see whether an alert is set, open the item and look for a red bell icon next to the min level.

Item page on mobile with a red bell icon next to Min Level

Tap the bell to edit the alert. To delete it, tap REMOVE ALERT.

Editing an alert on mobile with the Remove Alert button

Set bulk alerts on mobile

Need to set the same alert on several items? Select them in the item list first.

1
Hold down an item until a checkmark appears over its image, select any other items, then tap the three-dot menu at the top right.
Two items selected in the item list with the three-dot menu highlighted
2
Tap Set Alert.
Bulk actions menu with Set Alert highlighted
3
On the Set Quantity Alert screen, choose a condition, enter the number, choose who should receive the alert, then tap Set Alert.
💡 Want to view, edit, or filter all your alerts from one place? Check out Manage Alerts.

Frequently Asked Questions

Can I get a notification when an item is back in stock?
Yes. Set a quantity alert with a condition like Greater than or Greater than OR Equal. For example, if you have 3 chairs in stock and 2 more on order, set an alert for Greater than OR Equal 5 to be notified once the total reaches 5.
Which plans support quantity alerts?
Quantity alerts are available on Advanced, Ultra, Premium, and Enterprise plans. The Free plan doesn't support alerts.
Can I set a bulk alert on folders?
No. Bulk alerts can only be applied to items, not folders.
Can I edit or remove an alert after it's set?
Yes. Hover over (web) or tap (mobile) the bell icon on an item to see the alert's details, edit it, or remove it. You can also manage all your alerts at once in Manage Alerts.