The Amazon Business integration lets you restock inventory directly from Sortly using your company's Amazon Business account. When something runs low, you can reorder right away, without building a list or starting a Purchase Order.
Once connected, you can also see your recent Amazon Business orders inside Sortly, so your restocking history stays in one place.
connect your Sortly account to your company's Amazon Business account
search Amazon from inside Sortly when you need to reorder
place Amazon Business orders while you're working in Sortly
view your recent Amazon Business order history in Sortly
Once connected, Sortly automatically syncs your Amazon Business orders from up to one month before your connection date. You'll find these under Workflows → Online Orders.
⚠️ Amazon Business is only available on Premium, Ultra, and Enterprise plans on US-based Sortly accounts.
Plans & Permissions
Role
Can use Amazon Business
Owner
Yes
Admin
Yes
Team Member
Yes*
*Team Member access may depend on account permissions set by an Admin or Owner.
🔑 Note: to connect Amazon Business, you'll need to be an admin on your Amazon Business account. If you're not, ask your Amazon Business account admin to connect it for you.
How to Connect Amazon Business
You only need to do this once.
1In Sortly, go to Integrations.
2Select Amazon Business.
3Click Connect.
4Follow the prompts to sign in and approve access to your Amazon Business account.
You can also connect from Workflows → Online Orders. If you're not connected yet, Sortly will guide you through it there.
How to Restock with Amazon Business
When you're ready to reorder an item through Amazon Business:
1Open the Restock window (see "Where you can restock from" below).
2Select Buy Now Online and click Choose.
3Review the Amazon results and select the product you want.
4Complete your order in Amazon Business.
After your order is placed, it will appear in your Amazon Business order history in Sortly.
💡 Ordering through Amazon Business is an extra option. You can still create Purchase Orders in Sortly anytime.
How to Restock When Items Run Low
When an item is running low or out of stock, Sortly gives you a quick way to reorder right away. The restock option shows up automatically where you're already working, so you don't need to build a list first.
When Restock shows up
Restock options appear when:
an item reaches or drops below its minimum stock level → labeled Low Stock
an item hits zero → labeled Out of Stock
Where you can restock from
You may see Restock options in:
Item cards
Item detail pages
Dashboard
In-app notifications
How to open Restock
If an item is Low Stock or Out of Stock, a shopping cart with a "+" appears on the item card. Click it to restock.
For items that aren't low yet, hover over the item card to reveal the restock icon, then click it.
You can also click the three-dot menu on any item and select Restock.
From there, you can choose to Buy Now Online or Use a Purchase Order.
Viewing Your Amazon Business Order History
All synced Amazon Business orders appear in Sortly once your account is connected.
1Go to Workflows.
2Click Online Orders.
You'll see details like:
purchase date
order total
Amazon order number
tracking info (when available)
Orders placed outside Sortly will still appear here, as long as they're part of the connected Amazon Business account.
Frequently Asked Questions
How do I connect my Amazon Business account to Sortly?
Head to Integrations → Amazon Business and click Connect. You can also get there from Workflows → Online Orders. Either way, it's a one-time setup, so you won't need to do it again.
Will I be able to see my Amazon order details in Sortly?
Yes! Once you're connected, your Amazon Business orders show up under Workflows, with the purchase date, total, order number, and tracking info all in one place.
Does Sortly add a markup to Amazon items?
Not at all. You'll always see Amazon's prices with no added fees or markups from Sortly.
Can I use this feature on any plan?
Amazon Business is included on our Premium, Ultra, and Enterprise plans. If you're on a different plan and would like access, our support team is happy to talk through your options.
Where do I find my Amazon order history in Sortly?
Once you're connected, go to Workflows → Online Orders and you'll see your full order history there.
What happens if I disconnect Amazon Business?
No need to worry, your past order history stays right where it is (you just won't be able to edit it). Sortly will simply stop syncing any new orders going forward.
Why don't I see the option to connect to Amazon Business?
Amazon Business is available on Premium, Ultra, and Enterprise plans for US-based accounts. If your account is on a different plan, or registered outside the US, that's likely why you don't see the option.
If you believe you should have access, here's what to check first:
you're signed in as an Owner on the account
your Sortly plan is Premium, Ultra, or Enterprise
your account's billing address/country is set to the United States
Still not seeing it? Reach out to Sortly Support with your account email and plan, and we'll help you get sorted.
Where will I see the option to Restock?
You'll spot it in quite a few places: item cards, item detail pages, your dashboard, notifications, low-stock emails, and the reorder page. You can also open it anytime from the three-dot menu on an item.
Can I restock multiple items at once with Amazon Business?
Not yet, this is something we're looking into. In the meantime, bulk restocking is available through Purchase Orders.
Will Sortly let me know when something is running low?
Yes! You'll get in-app alerts and low-stock emails, each with a handy one-click Restock link so you can act right away.
How does Sortly find the right Amazon products for my items?
Sortly looks at your item's details, and its photo when you have one, to help surface the closest matches on Amazon while you're restocking.
Does this work for every item in my inventory?
Sortly will search Amazon for any item you choose to restock. You'll just get the best matches when your items have clear names and photos.