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How to Use the Return to Origin Feature

Send items back to their original folders with Return to Origin, so you always know where your tools and equipment belong when a project wraps up. Set an origin folder for each item once, then return one item or many in a single action. This article walks you through turning on the feature, setting and editing origins, and returning items one at a time or in bulk.

Ultra
Premium
Enterprise

How to enable Return to Origin

Return to Origin is off until you turn it on in your settings. It must be enabled on web before you can use it on mobile.

1
Select Settings in the left menu.
2
Select Feature Controls.
3
Find Return to Origin and select the switch so it shows enabled.
Feature Controls page with Return to Origin enabled

Adding an item with an origin

Need to give a new item its home folder right away? You can set the origin while you add the item.

1
Select Add Item and fill out the details of the item.
2
Under Add to Folder, choose the folder you want as the origin, then select Set as origin.
3
Select Add.
Adding an item and setting its origin folder
4
Select the item to see its origin folder.
Item page with the Origin section showing Warehouse 1

Editing the origin for a single item

Prefer to change the origin on one item at a time? Open the item and edit it. This works on web.

1
Select Edit at the top right of the item.
2
Select Edit next to Origin.
3
Choose a new origin folder and select Confirm.
4
Select Save.
Editing the origin folder for a single item

Editing the origin for multiple items

Need to set the same origin on several items at once? Use the bulk edit bar. This works on web.

1
Select the items you want to change.
2
In the bar at the top, select Edit.
3
Select Origin, then choose Add/Replace from the list next to it.
Bulk Edit panel with Origin selected and the Add/Replace option
4
Choose the origin folder for these items and select Apply.
Bulk Edit panel with Warehouse 1 chosen as the origin folder

These items now have Warehouse 1 as their origin folder.

Returning a single item

Prefer to send back one item at a time? Select the three dots next to the item, then select Return to Origin. This works on web. What you see next depends on whether the item already has an origin folder.

Item menu with Return to Origin highlighted

If an origin folder has not been selected

1
Enter the Quantity to return.
2
Choose a Return Reason.
3
Select the origin folder where the item should be returned.
Return to Origin window with quantity, reason, and origin folder selected
4
Select Set & Return to finish.
Returning an item and setting its origin at the same time

If an origin folder has been selected

1
Enter the Quantity to return.
2
Choose a Return Reason.
3
Check the folder shown under Returning to: to confirm the destination.
4
Select Return to finish.
Return to Origin window showing the destination folder
Returning a single item to its origin folder

Returning multiple items in bulk

Need to return several items at once? Select them in their folder and return them together. This works on web.

1
Go to the folder that holds the items you want to return.
2
Select the items.
3
In the bar at the top, select Return to Origin.
4
In the window that appears, you can:
  • See each selected item.
  • Set the origin folder for items that don't have one yet.
  • Choose the quantity to return for each item.
  • Add a return reason (optional).
  • Add transaction notes (optional).
5
Select the return button at the bottom of the window, which shows how many items you are returning, such as Return 1 item.
Returning multiple items to their origin folders in bulk

Frequently Asked Questions

Is this feature available on all plans?
Return to Origin is available on Ultra, Premium, and Enterprise plans.
How do I enable Return to Origin?
Select Settings, then Feature Controls, and select the Return to Origin switch so it shows enabled.
What happens if I haven't specified an origin folder for an item?
When you return the item, you enter the quantity and a reason, choose the origin folder, and select Set & Return.
Will I be able to see where items are being returned?
Yes. When you return an item, the window shows the destination folder and its path, so you can see exactly where it will go.