FAQ
- Why are my items, folders, or photos not showing in the app?
- What do I do if the Sortly Mobile App is not working properly?
- How do I change or reset my password?
- Can I use Sortly in a different language?
- What is an entry?
- Why are my items with the same SID not merging?
- How do I perform a Stocktake or create a Picklist?
- Can I create a Bill of Materials (BOM) in Sortly?
- What is a Feature Preview?
- Feature Requests + Product Roadmap
- Can I use Single Sign-on (SSO)?
- How do I add my tax-exemption status to my subscription?
- Can I use Sortly in offline mode?
- How do I update my email address?
- Which types of third-party barcodes and QR codes does Sortly support?
- What Size QR labels Can I Create Using Sortly?
- Sortly Security & Compliance
- What are Sortly IDs (SID)?
- How do I set Min Levels on Items?
- How do I find all items that do not have alerts set?
- Can I delete or restore items and folders?
- Upcoming Sortly Plan Changes FAQ